Forsaken Sugar Shipping Policy

  At Forsaken Sugar, we strive to deliver your handcrafted chocolates in perfect condition and as quickly as possible. Please review our shipping policy before placing your order.

          Processing & Shipping Times

• Order Processing: All orders are processed within 2-3 business days (excluding weekends and holidays).

• Shipping Time: Delivery times depend on your selected shipping method and location. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout.

• Peak Seasons: During holidays or high-demand periods, processing times may be slightly extended.

           Shipping Rates & Carriers

• Shipping rates are calculated at checkout based on weight, destination, and shipping method.

• We use [USPS] to ensure reliable and timely delivery.

           Warm Weather Shipping

• To prevent melting, we highly recommend selecting expedited shipping during warm months.

• Ice packs and insulated packaging are available for an additional fee.

• Forsaken Sugar is not responsible for chocolates affected by heat during transit.

    Incorrect Addresses & Delivery Issues

• Customers are responsible for providing the correct shipping address at checkout.

• If an incorrect address is provided, we cannot guarantee a replacement or refund.

• Once a package is marked as “delivered,” we are not responsible for lost or stolen items. Please check with your local carrier or delivery service.

 Local Pickup & Delivery (If Applicable)

• We offer local pickup in Dawes County—please select this option at checkout.

• Local deliveries may be available for an additional fee. Contact us for details.